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Training Officer - Revenues and Benefits
Public Sector Partnership Services Ltd
Job id 3915

East Midlands
Salary £26,139 - £30,333

Closing Date 27th of September 2019

Hours: 37 per week
Location: Choice of Manby or Spalding, Lincolnshire (with a requirement for frequent travel between sites)

Contract: Permanent
Holidays: 25 days plus bank holidays
Pension: Local Government CARE Pension Scheme - 21.8% employer contribution rate


Do you enjoy making a difference in an organisation that delivers services to the community?

Do you want to work for a Company that understands the importance of its staff?


We are looking for a Training Officer to join our Revenues and Benefits service.  

Since 2010, Public Sector Partnership Services has been delivering services for East Lindsey and South Holland District Councils, and, having just secured another 10 year contract, we are looking to recruit into this busy service as we move into a period of transformation.

The Position

As our Training Officer, you will be responsible for developing and delivering Housing Benefit and Council Tax Support training, to help us maintain a highly knowledgeable and skilled service.  This is a key role, and the successful candidate will be required to have significant experience and knowledge in a Housing Benefit / Council Tax Support environment.   

Whilst the role is primarily focused on Benefits training, knowledge in Council Tax service delivery would also be a distinct advantage as our service begins a journey of transformation towards a multi-functional way of working.

Candidates should note that whilst there is a choice of Manby or Spalding as a work base location, there will be a requirement for frequent travel between sites.  You must therefore hold a full driving license and have access to a suitably insured vehicle.

About You

If you have the experience and knowledge we are looking for, and you are passionate about contributing to continuous improvement and ongoing learning and development in a Revenues and Benefits environment, then this might be the role for you.  You must be organised and able to manage your work to meet deadlines and priorities, and be able to confidently and accurately interpret and articulate complex information.  Attention to detail is essential.  Above all, you must be enthusiastic, with a keen desire to contribute to a culture of continuous service improvement, and be flexible to meet the needs of the service.

Employee benefits:

  • annual leave purchase scheme;
  • flexible working opportunities;
  • funded training & development;
  • payment of professional subscriptions;
  • CSSC discount scheme;
  • Employee Assistance Program; and
  • Local Government Pension Scheme with annual employer contribution of 21.8% (up to £4,130.23 for this role).


PSPS is focused on Service Delivery, Transformation, Engagement, People and Performance.

PSPS has a range of policies that have been specifically developed to support our people in achieving a positive work-life balance.

PSPS are proud to be a Family Friendly Employer and Disability Confident.

Further information about this exciting opportunity is available on the job description, below.

For an informal discussion about the role, please contact Chris Carr, Operational Benefits Manager, on 01507 613309 or 

To apply: please visit

Closing date: 17:00pm, Friday 27 September 2019
Interview date: week commencing 30 September 2019

Please note, PSPSL reserve the right to change these dates dependant on volume of applications


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