Are you motivated by continuous improvement and have a passion for delivering high quality customer service?
We have a great opportunity for a Benefits Manager to lead, manage and motivate a high performing Benefits team.
In this key role you will oversee resource and workflow management and seek to identify and deliver service improvements to ensure the service meets its compliance and regulatory obligations whilst keeping the customer at the heart of everything we do.
As Benefits Manager you will enjoy working in a fast paced and high pressured environment; you will have professional expertise and previous experience of managing within Revenues and/or Benefits and specifically have detailed knowledge of Housing Benefit Subsidy. You must be able to demonstrate an aptitude for planning and co-ordinating work activities together with performance management to ensure delivery of a first class service.
In return, we offer you the opportunity to be part of a friendly and successful team where you can make a difference. And working for Solihull means that we can offer employees a range of workplace benefits including flexible working options, generous annual leave entitlement, a career average pension scheme and being based in Solihull Town Centre gives you the opportunity to make use of some of our attractive staff discounts.
To apply, please click here.
If you have a specific question or require further information regarding this post, please contact Joanne Robinson, Head of Income and Awards, on 0121 704 8119.
Interviews will be held on Friday 18th October 2019
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Copyright © 2019 · All Rights Reserved · Institute of Revenues Rating and Valuation