Do you enjoy being at the forefront of delivering services to the community?
Do you want to work for a Company that understands the importance of its staff?
We are looking for a Senior Debt Recovery Officer to join our Revenues and Benefits service.
Since 2010, Public Sector Partnership Services has been delivering services for East Lindsey and South Holland District Councils, and, having just secured another 10 year contract, we are looking to recruit into this busy service as we move into a period of transformation.
As a Senior Debt Recovery Officer, you will work as part of a team responsible primarily for the efficient and effective recovery and enforcement of Council Tax and Business Rates, but also supporting recovery of sundry debt and Housing Benefit overpayment.
Experience in a local authority, or similar, revenues environment is essential. Ideally you will have experience in the recovery of debt, and be familiar with bankruptcy and insolvency administration. As a Senior Debt Recovery Officer you will be required to attend and represent our client Councils at Magistrates Court hearings.
The role will involve helping customers in writing, by telephone and face to face and you must be able to communicate often complex information in a clear, assertive, but empathetic way.
Candidates should note that whilst there is a choice of Manby or Spalding as a work base location, there is an expectation of travel between sites, to court and to undertake debt recovery visits.
If you are able to work accurately, as part of a team, to achieve results, and are looking to join a busy office work environment, then this might be the role for you. The ability to interpret information, with attention to detail is essential, as is the ability to communicate clearly and effectively with high standards of customer care. Above all, you must be enthusiastic, with a keen desire to contribute to the continuous improvement and development of our debt recovery service, and be flexible to meet the needs of the service.
PSPS is focused on Service Delivery, Transformation, Engagement, People and Performance.
PSPS has a range of policies that have been specifically developed to support our people in achieving a positive work-life balance.
PSPS are proud to be a Family Friendly Employer and Disability Confident.
Further information about this exciting opportunity is available on the job description, below.
To apply: please visit https://www.pspsl.co.uk/Current-Vacancies
Closing date: Friday, 17 January 2020
Interview date: week commencing 20 January 2020
Please note, PSPSL reserve the right to change these dates dependant on volume of applications
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