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Credit Control and Overpayment Supervisor
Public Sector Partnership Services
Job id 4005

East Midlands
Salary £26,400 - £30,636

Closing Date 4th of August 2020

Salary: £26,400- £30,636 (Grade 6)
Hours: 37 per week
Location: Manby, Lincolnshire 
Contract: Permanent
Holidays: 25 days plus bank holidays
Pension: Local Government CARE Pension Scheme - 19.8% employer contribution rate


If you are looking for a role where you can use your skills and experience to manage, support and develop a successful and high performing team, then this might be the opportunity for you.

We are looking to recruit a Credit Control and Overpayment Supervisor to join our Revenues and Benefits service. 

Reporting to the Revenues and Recovery Team Leader, the post holder will be responsible for managing, supporting and developing an efficient and effective sundry debt and housing benefit overpayment recovery team. 

As a subject expert, you will contribute professional operational and technical expertise, dealing with system data analysis and reporting, and management of more complex cases.

The Revenues and Benefits service has offices in both Manby and Spalding, and there may be a requirement for occasional travel to Spalding.  The post holder will also be required to travel as necessary to attend court hearings.    

About us:

PSPS is focused on Service Delivery, Transformation, Engagement, People and Performance.  We have a range of policies that have been specifically developed to support our people in achieving a positive work-life balance.  PSPS are proud to be a Family Friendly Employer and Disability Confident.

About you:

  • You have at least two years' experience working in a similar role, ideally with management experience.
  • You have sound knowledge and understanding of credit control, debt recovery and insolvency, and ideally have experience of County Court proceedings.
  • You have excellent communication and organisational skills.
  • You are proficient in the use of ICT processing systems, and have excellent Microsoft Word and Excel skills.
  • You are able to accurately interpret data and information, with attention to detail.
  • You have a genuine desire for continual improvement.
  • Ideally you will hold a relevant Management or IRRV qualification, or be prepared to undertake this.

Is this job for me?
If you have experience in a similar role, and want to join an ambitious, modern and forward thinking organisation that puts customers at the heart of our activity, we would like to hear from you. 

Employee benefits:

  • annual leave purchase scheme;
  • flexible working opportunities;
  • funded training & development;
  • payment of professional subscriptions;
  • Sodexo employee discount scheme;
  • Microsoft 365 30% discount for personal use;
  • Employee Assistance Program; and
  • Local Government Pension Scheme with annual employer contribution of 19.8% 

For an informal discussion about the role, please contact Andy Eaman, Revenue Protection & Assurance Team Leader, via 

To apply and for the full job description: please visit

Closing date: Tuesday, 4 August 2020
Interview date: To be confirmed 

Please note, PSPSL reserve the right to change these dates dependant on volume of applications


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