The Revenues service is responsible for the collection of £880 million of business rates and council tax. We are looking for dynamic and enthusiastic Revenues Officers with experience of both the council tax and business rates arenas. Ideally, although not essential with the experience of undertaking performance and quality assurance checks and producing management reports.
Applicants will need to demonstrate experience and understanding of the regulations and processes related to council tax and business rates including liability, discounts, exemptions and valuation matters.
You will be required to work both independently and as part of a team taking ownership of actions to ensure the prompt, accurate and efficient billing, collection and enforcement of council tax and business rates, in accordance with legislation, City Council policies and procedures, and to meet required targets. This includes meeting citizens and ratepayers face to face, updating records, negotiation, dealing with complex cases, telephone calls and processes, offering advice and guidance to citizens and colleagues when required.
Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.
For informal queries regarding this vacancy, please contact:
Section Manager - Revenues
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Right to work in the UK documentation will be fully checked for all applicants. All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.
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