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Business Rates Officer
South Kesteven District Council
Job id 4065

East Midlands
Up to £21,939

Closing Date 6th of May 2021


Contract: Permanent

Hours: 37 per week

Location: Council Offices, St Peters Hill, Grantham

Are you a driven, ambitious, and experienced individual with an ability to develop a team towards delivering excellent Business Rates advice, with a pro-active approach to supporting businesses within the District, alongside maximising collection and reducing arrears? Do you want to work in a fast paced, innovative and agile environment? Do you have an appetite for providing an excellent service operationally whilst keeping an organisations wider strategy at the forefront of your delivery?

If so, we are currently looking to recruit a highly accomplished Business Rates Officer with knowledge in Local Government Finance Act and Non Domestic Rating. This role is an exciting opportunity to work in a dynamic team focused on high performance against challenging financial and operational targets.


What we need:

An experienced professional who is an enthusiastic, committed team player with knowledge of relevant legislation, best practice, and customer contact procedures as well as associated experience in Business Rates.


What you will do:

You will be responsible for the administration and maintenance of business rates records in accordance with legislation and council policy, using the Council’s revenues software application. You will assist in business rates billing and collection, apply reliefs and exemptions accurately, ensuring an efficient and effective standard of service is provided. You will also provide advice and information to ratepayers and other external and internal customers on all aspects of business rates, process payments, as well as submit reports to the Valuation Office for alterations to the rating list. You will attend court hearings to assist the Council’s representative and discuss cases with business rate payers who may attend.


What you will bring to the job:

You will have good communication skills and an ability to work to set targets and meet tight deadlines with minimal supervision.

What we will do in return:

We are committed to caring for our employees both inside and outside the workplace and provide a variety of benefits, such as:


  • a generous pension scheme,

  • opportunities to progress and develop your career and skillset

  • access to a range of health and wellbeing activities

  • Flexible working

  • generous leave entitlement of 25 days (rising to 30 days after 5 years’ service),

  • travel season ticket loan and a variety of other staff/family friendly benefits and discounts.


    To apply for the post, please visit


    Closing date: Thursday 6 May 2021


    Shortlisting will take place week commencing 10 May 2021 and interviews will be held week commencing 17 May 2021.



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