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Corporate Debt Recovery Assistant
Epping Forest District Council
Job id 4161

Home based
Salary £22,736 - £24,901 Grade D

Closing Date 31st of October 2021


Corporate Debt Recovery Assistant

Job description

We are seeking to recruit an enthusiastic candidate who shares our organisations values and behaviours to join our busy Revenues and Benefits Service and be part of our Corporate Debt Recovery Team on a full-time basis.

As the Corporate Debt Recovery Officer, you will report to the Debt Recovery Team Manager and work very closely with our partners and other teams. The postholder must have detailed knowledge of the Collection and Enforcement process for Council Tax, Business Rates and Sundry Debtors


The successful candidate will possess:

  • a high level of written and verbal skills
  • the ability to negotiate and resolve complex and escalated queries
  • skillset to deal with generic workloads of the Corporate Debt Recovery team
  • the ability to investigate and respond to reports and concerns from members of the community and elected members ensuring effective case management
  • the postholder will also be responsible for building strong relationships and to engage with internal departments and voluntary sector organisations, customers and elected members, using feedback to improve service delivery
  • the ability and desire to adopt the council’s flexible and agile work practices

Benefits include access to Local Government Pension Scheme, 28 days annual leave, Perkbox benefits, agile home/office working and access to professional development.

If you feel you have the necessary experience, skills and qualities it takes, then we would like to hear from you. 

           To apply online please visit the council’s website

Interviews will take place for shortlisted candidates week commencing 15th November.



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