Council Tax Officer
Hinckley and Bosworth Borough Council - Revenues and Benefits Partnership
Job id 4568

East Midlands
Salary £24,294 - £27,334 per annum pro rata

Closing Date 29th of November 2023

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Council Tax Officer 
Grade 4, £24,294 up to £27,334 per annum pro rata
24 hours per week, Monday to Wednesday, Permanent contract 

We are looking to appoint a Council Tax Officer to join our Revenues and Benefits Partnership. The Partnership is a shared service and comprises of the Revenues and Benefits departments from Hinckley & Bosworth Borough Council, North West Leicestershire District Council and Harborough District Council.  This exciting role offers varied and interesting work for the successful candidate, as well as the potential to work flexibly from home.

The successful candidate will play a key role in helping our service meet and exceed performance standards whilst delivering excellent customer service. You will be dealing with customers regarding the collection of Council Tax and Housing Benefit overpayments.  You must be able to work well as part of a team and also effectively under your own initiative. You will need to monitor and progress unpaid debt, dealing with customers, employers and other agencies to secure payment of unpaid charges.  

You must have excellent written and verbal communication skills, along with customer focus and the ability to deal with sensitive and challenging situations.  A flexible approach with a ‘can do’ attitude is essential. You must be able to use a range of IT software systems including Microsoft Office suite or equivalent. 

This position is subject to a basic criminal record check.

We operate a ‘hybrid working’ model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough.

For an informal discussion about this exciting opportunity please call Claire Stone on 01455 638113 or Karen Waterfield on 01455 638123

To apply online go to https://www.hinckley-bosworth.gov.uk/jobsandcareers  or for an application pack call 01455 255750 quoting reference: R146

Closing date: 29 November 2023  
       
Interview date: 19 December 2023 

We welcome applications from all the community
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays
Reasonable workplace adjustments are considered for all roles
 

Job description and person specification - Council Tax Officer