Our friendly Revenues Team provide support to some of the most vulnerable people in our community.
We’re looking for experienced Council Tax Officers with strong customer service skills to join the team.
You’ll be involved in all aspects of the billing, collection and recovery of Council Tax including maintaining computerised records, chasing unpaid debt and providing advice and support to customers through various channels.
For further enquiries or an informal chat please contact Amanda Coulton, 01908 252766 or Jack Haines, 01908 252745
Key responsibilities
· Updating the Council’s Council Tax billing system to ensure that bills issued are correct and in accordance with the appropriate regulations, legislation and guidance.
· Undertake all necessary duties for the efficient billing, collection and recovery of the Council Tax.
· Liaising with stakeholders, including enforcement agencies, employers for attachments and other Council departments where required.
· Understand and meet the needs of our customers and identify and signpost customers in need of debt management or other advice.
Ideal Candidate
· Experience of using NEC Northgate System
· Proven aptitude for and experience of working with numbers/financial calculations, able to question and solve practical problems
Milton Keynes City Council Benefits
In addition to your salary, we offer a range of benefits including:
Great holiday benefits – most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
Access to an award-winning employee benefits programme that includes health cash plan, a low cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
Blue Light Card – employees working within social care can qualify for an additional range of discounts from national retailers and local business.
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
To Apply: For more information and to apply online, visit our website at https://www.milton-keynes.gov.uk/jobs-careers
Salary range: £26,421 to £28,770
Hours: 37 full time
Closing Date: 15 May 2024
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