Specialist Revenues & Benefits Officer - Appeals
St Helens MBC
Job id 4854

North Wales and North West
Salary £31,067 - £32,654 Full Time

Closing Date 6th of June 2025

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We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

This is an exciting opportunity to join the team and we are seeking to employ an enthusiastic individual to the role of Specialist Revenues & Benefits Officer - Appeals.

All though not essential, you will ideally have experience of working in Local Government and have knowledge of the Capita One Revenues & Benefits System and the Enterprise document imaging system.

The successful candidate will have detailed knowledge of the Housing Benefit and Council Tax regulations as well as the revision, supersession and appeals procedure. They will also have expertise of data input to computerised systems and maintaining accurate records.

You must have good communication skills both written and verbal, to prepare and present reports and tribunal submissions. be customer focused and have experience of using Microsoft products, web based services and email.

This is a permanent position working 37 hours per week on an agile basis.

If you think you have the necessary skills and enthusiasm to meet this demanding role, then we would very much like to hear from you. If you would like further information about this role please contact stephenlyon@sthelens.gov.uk.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Apply here