Senior Revenues Officer - Controls
Royal Borough of Windsor and Maidenhead
Job id 4896

Thames Valley
Salary £37,526 - £41,623

Closing Date 6th of July 2025

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We are looking for an experienced and enthusiastic Senior Revenues Officer – Controls to join our successful team to work in our Revenues and Benefits Controls Team.

This is a full-time, permanent role with hybrid working, and a salary of £37,526 - £41,613 per annum.

 

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country.  The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Senior Revenues Officer – Controls to join our Revenues and Benefits Controls Team.

 

The Role:

Working in our Revenues and Benefits Controls Team, you will report to the Revenues and Benefits Controls Team Leader.

 

Your role will involve:

 

• Being an expert user in the Academy system including interrogating the system to provide information and support to the Revenues and Benefits Service
• Undertaking Quality Assurance of the work undertaken by the Revenues Officers and providing feedback.
• Ensuring that transactions associated with Council Tax and Business Rates are undertaken in a timely fashion including daily reconciliations of payments
• Completing Government Returns associated with the Revenues Service ensuring that data quality is of the highest possible standard.
• Dealing with Freedom of Information requests and other matters which involve the accurate extraction of data from our systems
• Assisting with ensuring document outputs to customers are correct and making changes where appropriate

 

What we are looking for:

 

• You will have experience of a council tax and business rates system at an expert level, preferably the Capita Academy System
• You will be involved in providing expertise and support to Revenues Officers on our council tax system.
• You will be involved in projects such as year end processes and ongoing improvements to the service
• You will have the ability to meet challenging deadlines
• You will have a good knowledge of Council Tax and Business Rates legislation and systems expertise and be able to put this into procedures for Revenues Officers to follow
• You will be able to collaborate and communicate effectively with colleagues in your own and other teams

 

 

What we offer:

 

• 32 days annual leave
• Flexible working including the opportunity to be predominantly home-based for a better work-life balance.
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

 

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interview dates: Interviews will take place during the week commencing 21st July or the week commencing 28th July.

 

If you wish to discuss this position informally, please contact Elaine Henderson, Revenues Service Lead on elaine.henderson@rbwm.gov.uk or Louise Freeth, Assistant Director on louise.freeth@rbwm.gov.uk to arrange a call.