Revenues & Benefits Officer
Torridge District Council
Job id 4905

East
Salary £26,409 - £27,711 per annum (pay award pending)

Closing Date 13th of July 2025

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Benefits & Revenues Officer / Revenues & Benefits Officer

£26,409 – £27,711 per annum (pay award pending) | Full Time | Permanent

Working within the Revenues and Benefits Team we currently have vacancies for a Benefits and Revenues Officer - responsible for the timely and accurate assessment of claims for Housing Benefit, Council Tax Support, and a Revenues and Benefits Officer – responsible for all aspects of the billing, collection and recovery of Council Tax

Both roles require attention to detail and the ability to digest complex rules and regulations. We pride ourselves on the excellent delivery of our service, as first point of contact for customers, therefore it is essential the successful applicants have excellent communication and customer service skills, experience of working under pressure and meeting tight deadlines as well as having the ability to absorb and apply the requirements of complex legislation.

Whilst relevant knowledge and experience is desirable, full and extensive training in either role will be provided.

These roles will require a DBS check.

Benefits of Working for Us

Our office is located on the banks of the Torridge estuary in Bideford, one of the most breath-taking parts of the South West within walking distance of the dramatic North Devon Coastline.

We offer a fantastic benefits package, which includes:

• Access to the Local Government Pension Scheme which the Council contributes 17.5% to
• Access to an Occupational Health service to support you at work
• Enhanced sick pay
• Employee Assistance Programme supporting physical, mental and financial wellbeing
• Flexi time policy
• Annual leave starting at 23 days and rising to 27 days after 5 years (plus bank holidays)
• The option to purchase an extra 10 days (pro rata) annual leave
• Social Events across the authority

For an informal discussion about this role, please contact either:

Karina Baird, Benefits and Revenues Team Leader, on 01237 428986.

Sandra Mounce, Revenues and Benefits Team Leader, on 01237 428924

To view a job description or to apply, please visit https://careers.torridge.gov.uk to complete an online application form. Please ensure you specify in your application which role you are applying for.

Closing Date: 13 July 2025

Interview Date: 28 July 2025