Vacancy Summary
Employer:
Adur & Worthing Councils
Salary:
Starting from £28,598 to £31,022 p.a.
Location:
Worthing Town Hall
Contract:
Contract
Working Pattern:
Full Time
Hours:
37 hours per week.
DBS Check:
Yes
Closing Date:
12/10/2025 at 23:55
Reference:
HCD/25/322842
Vacancy Description
Benefit Assessor - 2 Years Fixed term contract
Post Number: 43121
Salary: Starting from £28,598 to £31,022 p.a.
Grade: Grade 4
Hours: 37 hours per week
Place of Work: Working from Home/Town Hall, Worthing
Closing date: 12th October 2025
Interviews: 23rd October 2025
We are looking for someone who is enthusiastic and self-motivated to help provide a first class service to our customers. You must be numerate, literate and have good IT skills. Experience of working in a busy Benefits or customer service environment as part of a team is preferable, together with the ability to work to deadlines and to communicate confidently with customers and colleagues.
You will ensure that customers have supplied supporting documents with their Housing Benefit and Council Tax Support claims to enable entitlement to be calculated, contacting customers both in writing and by telephone where further information is needed.
Previous experience of administering claims for Housing Benefit and Council Tax Support would be advantageous, although full training will be provided.
The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.
At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.
Equal Opportunities
Adur and Worthing councils have a commitment to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Adur District and Worthing Borough Councils are equal opportunities employers and encourages applications from people with disabilities, ethnic minorities, people of any religion or belief or sexual orientation and job sharers. Childcare subsidy is payable in appropriate cases. Work base location is indicated, however you may be asked to work at any such place within the Adur District and Worthing Borough Council Service’s area as required. Additional Information As part of Adur & Worthing Council’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.
How to apply
In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.
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