Job reference: VAC000326/2025
About the role
Help Exeter residents access the financial support they’re entitled to. You’ll assess Housing Benefit, Council Tax Support, and other welfare schemes, applying legislation accurately and fairly. This fast-paced role requires managing a varied caseload, clear communication, and strong attention to detail.
About you
You have experience in benefits administration or a similar field, are confident with complex information, and skilled in using IT systems. Empathy and professionalism are essential when explaining decisions to customers. You’re adaptable, resilient, and committed to excellent public service.
About the team
Join a supportive Finance team that values collaboration and development. We work closely with colleagues and partners to deliver timely, accurate support and offer training and mentoring opportunities.
Apply now
Complete the application form at jobs.exeter.gov.uk. For more information, contact Matthew Kemp at matthew.kemp@exeter.gov.uk. We may close vacancies early if we receive enough applications.
Our commitment
We value diversity and inclusion and are a Disability Confident Employer. Applicants with disabilities who meet the minimum criteria are guaranteed an interview.
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