Are you a tech-savvy problem solver with a passion for public service and financial accuracy? We’re looking for a Systems and Control Officer to play a pivotal role in maintaining and developing the IT systems that underpin our Local Taxation and Benefits shared service.
This is a dynamic and varied role where no two days are the same. You’ll be at the heart of system administration, financial reconciliation, secure data handling, and project innovation—helping ensure our services run smoothly and securely across two councils.
What You’ll Be Doing:
- Administering and optimising core systems (Northgate, Civica, BACS)
- Leading on system testing, upgrades, and fault resolution
- Managing secure data transfers with the DWP and other partners
- Performing complex financial reconciliations and government returns
- Supporting annual billing and year-end processes
- Acting as a key contact for IT, finance, and external suppliers
- Contributing to strategic IT development and smarter working practices
What We’re Looking For:
- Advanced Excel and Word skills
- Strong understanding of Council Tax, Housing Benefit, or Business Rates legislation
- High-level problem-solving and analytical skills
- Confidence in managing competing priorities and working independently
- Experience in a technical, customer-focused environment
Why Join Us?
- Flexible, agile working arrangements
- A collaborative and supportive team environment
- Opportunities to shape digital transformation across two councils
- Make a real impact on services that matter to thousands of residents
Location: Agile working across North Lincolnshire and North East Lincolnshire
Hours: 32 hours per week (Mon–Thurs: 7 hours per day, Fri: 4 hours AM)
Team: Central Team – Systems and Control
Service Area: Local Taxation and Benefits Shared Service
Ready to take the next step in your career?
Apply now and help us deliver smarter, safer, and more connected services.
For more information about the role or an informal discussion, please contact Amanda Dale at Amanda.Dale@nelincs.gov.uk
To complete an application, please go to www.northlincs.gov.uk/jobs
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