The job requirements are detailed below. To view complete job description and specification, please click on the link provided below.
Job details
Salary
£26,824 to £29,540 per year (£13.90 to £15.31 per hour)
Contractual hours
37
Basis
Full time
Package
Free Workplace Parking. Generous Annual Leave Package. Option to Join the Local Government Pension Scheme (LGPS). Opportunities for Training, Learning and Continuous Professional Development. Discounted Leisure Membership.
Job category/type
Exchequer Services
Date posted
17/12/2025
Job reference
REQ000237
Job description
About the Role
We are looking for a proactive and customer-focused Revenues Officer to join our team. You will play a key role in the administration and collection of Council Tax and Business Rates, ensuring compliance with legislation while delivering excellent service to residents and businesses.
Key responsibilities include:
- Billing & Collection: Accurately process Council Tax and Business Rates accounts, including setting up new accounts, issuing bills, and managing amendments.
- Customer Service: Provide clear, professional advice to customers via phone, email, and in person, resolving queries promptly and effectively.
- Debt Recovery: Implement recovery procedures for unpaid accounts, including reminders, summonses, and enforcement action in line with statutory requirements.
- Data Management: Maintain accurate records and ensure data integrity across all systems.
- Compliance: Apply relevant legislation, policies, and procedures to ensure fair and consistent treatment of all customers.
- Collaboration: Work closely with internal teams and external partners (such as enforcement agents) to achieve collection targets.
About You
- Strong attention to detail and ability to work accurately under pressure.
- Excellent communication and negotiation skills.
- Ability to interpret and apply complex legislation is desirable
- IT literate ideally with experience using revenues systems (e.g.Civica, or similar).
- Previous experience in local taxation or a similar financial environment is desirable but not essential.
For an informal discussion about this exciting opportunity please contact Lisa Black, Head of Revenues and Benefits on 0115 9071011.
Benefits of Working for Us
We offer a supportive team environment where your contribution makes a real difference to the community and, in addition to a competitive salary, you will also have access to:
- Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus 8 bank holidays a year
- Free workplace car parking within the Borough
- Opportunities for training, learning and continuous professional development
- Family friendly flexible and hybrid working policies available
- Option to join the Local Government Pension Scheme (LGPS) plus access to a salary sacrifice scheme for added voluntary pension contributions
- Discounted leisure membership with the Fit for Work scheme
- Access to the VIVUP employee benefits discount and salary sacrifice scheme
To view the Job Description and Person Specification please click HERE.
The closing date for applications is Monday, 19th January 2026 at midnight.
Please note the successful candidate will be required to undertake a basic Disclosure and Barring Service check (DBS) and Baseline Personnel Security Standard Check (BPSS).
How to Apply
Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.
To submit a CV please click on the 'Apply Online' icon located at the foot of the page. You will be requested to provide some basic information before you upload your CV.
Please note: This role is only open to applicants who already have the right to work in the UK. We are unable to offer visa sponsorship for this position.
For further information about working for Erewash Borough Council and how to apply for this job please visit our website at https://www.erewash.gov.uk/jobs-section/jobs.html
Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, Telephone: 0115 931 6000 (24 hr. voicemail) or e-mail: jobs@erewash.gov.uk
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