Revenues officer x 2
Malvern Hills District Council
Job id 5019

West Midlands
Salary £28,598 - £32,597

Closing Date 1st of February 2026

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Role Title – Revenues & Benefits Officer x 2

Number of Hours per week 37 hours

Permanent

Salary £28,598- £32,597

 

 

Our Revenues and Benefits team who currently work on Open Revenues software is a shared service responsible for the administration and management of Council Tax and Benefits across three local authorities: Malvern Hills, Worcester City and Wychavon. We play a vital role in processing, maintaining and issuing accurate billing across the area, ensuring residents receive an efficient and reliable service.

 

We are a friendly, proactive and innovative team based in Pershore who value collaboration and continuous improvement. We operate a 60/40 agile working model, balancing office-based teamwork with flexible working. We are looking for hardworking individuals who can work effectively both as part of a team and independently when required, and who are committed to delivering high-quality public services.

 

About you

 

The successful candidate will:

• Have strong customer service skills, ideally with experience in a Revenues & Benefits environment.
• Be proficient in Microsoft Office/365 and comfortable using software systems such as excel, outlook and Teams.
• Be accurate, detail-focused, and able to manage competing priorities.
• Work well independently and as part of a team, supporting colleagues when needed.
• Be confident, calm under pressure, and able to handle difficult situations.
• Be self-motivated, adaptable, and positive in approach.

What we can offer

 

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan our We are Wychavon District Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

 

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

 

Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

Closing date: 01/02/2026

Interview date: 06/02/2026

 

Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

To find out more information and apply please Click here