Senior Revenue Officer
Torbay Council
Job id 5084

East Anglia
Salary £31,537 - £34,434 Permanent position - 37hours

Closing Date 24th of May 2026

---

There has never been a better time to join our Revenue & Benefits team in our Finance Directorate at Torbay Council. We have real momentum building with a shared sense of purpose and ambition. 

We are seeking an experienced and motivated Senior Revenue Officer to join our Revenues team. You will play a key role in delivering an efficient, accurate, and customer focused Council Tax and Business Rates service, ensuring income is maximised while maintaining fairness and compliance with legislation. The postholder will deal with complex revenues work, support colleagues and contribute to service improvement through strong technical expertise and problem solving skills.

Key Responsibilities:

• To deal with complex Council Tax and Business Rates accounts, including Business Improvement District cases, covering liability disputes, exemptions, discounts, reliefs, and those subject to recovery action.
•  To understand the principles of our local Council Tax Support scheme affecting working age. 
• Provide technical advice and guidance to Revenues Officers and assist with mentoring and on the job training. 
• Represent the authority at Valuation Tribunal hearings, Magistrates’ Court, and other proceedings as required. 
• Ensure recovery action is taken promptly and in line with legislation and local policy, including enforcement agents, insolvency, and attachment processes. 
• Respond to complex customer enquiries, complaints, and member enquiries in a professional and timely manner. 
•  Contribute to service development, policy reviews, and performance improvement initiatives. 
• Work collaboratively with internal teams and external partners to ensure an integrated and customer focused service.
• Ensure compliance with relevant legislation, regulations, and data protection requirements

You will be part of a supportive, experienced team with opportunities to influence service delivery. Torbay Council has a whole host of benefits such as flexible office based or hybrid working; a commitment to your wellbeing including support for professional development and qualifications; generous annual leave entitlement; and the Local Government Pension Scheme.

You can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/jobs/job-descriptions/senior-revenue-officer-1/

Please visit Torbay Council careers site for further information and to apply online: Jobs at Torbay Council | Torbay Council Careers

1. Interviews are expected to be conducted during the week commencing 1st June 2026. 
2. This role is not eligible for visa sponsorship. 
3. Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.