Lead Chartered Valuation Surveyor
HMRC Valuation Office
Job id 5203

UK Wide
Salary £59,342 Grade 7, permanent

Closing Date 3rd of November 2026

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Location

Birmingham, Bristol, Cambridge, Cardiff, Carmarthen, Colchester, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Swansea, Wrexham

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential. 

This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.

HMRC Valuation Office (VO) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

Job description

Role Overview

These roles sit within the National Valuation Unit (NVU), which is a dynamic specialist team delivering valuations for the most complex and high value properties across England and Wales.  

At NVU, we pride ourselves on fostering a collaborative and supportive environment where talented individuals work together towards shared objectives. We are committed to promoting a healthy work-life balance and flexibility, recognizing that our colleagues have diverse personal commitments. To support this, we offer a variety of working patterns, enabling our team members to manage their personal responsibilities while enjoying a rewarding and fulfilling career. You will be surrounded by highly experienced and respected colleagues who will support your professional development and help enhance your knowledge and practice.  Additionally, you will benefit from excellent training and resources designed to facilitate your growth. 

This is a senior technical role combining valuation expertise, leadership and stakeholder engagement, primarily focusing on the delivery of complex non-domestic casework. It offers a unique opportunity to make a substantial impact on national valuation practices while collaborating with industry-leading professionals. You will play a crucial role in shaping the VOA's approach to complex valuations, ensuring fairness and accuracy across England and Wales. 

As key members of the leisure and civic team within the NVU, you will deliver expert technical advice, direction and support at the highest level of complexity for a diverse portfolio of classes. A particularly important aspect of the role will be ensuring that consistency of approach is adopted across the Valuation Office network allowing you to make a significant contribution to the performance of both NVU and the VO as a whole.  

Alongside your technical responsibilities, you will provide leadership, coaching and mentoring to surveyors and caseworkers, helping to develop professional capability. You will also contribute to service improvement, risk management and the achievement of organisational objectives. 

This is an excellent opportunity to undertake challenging work, influence strategic outcomes and contribute to the development of the next generation of valuation professionals while working with a wide range of public sector stakeholders. 

Key responsibilities

• Lead and deliver complex Non-Domestic Rating casework within defined national classes ensuring professional, evidence-based outcomes.
• Providing technical leadership, guidance and support to NVU caseworkers and across the wider network.
• Leading group pre-challenge review schemes (GPCR’s) and other forms of central discussion. Providing overall leadership of relevant Class Co-ordination Teams (CCTs).
• Supporting and driving the delivery of the Revaluation Programme, including (but not limited to) evidence gathering/analysis, writing practice notes and leading central discussions on prior agreement.
• Provide expert witness and advocacy in complex litigation at Valuation Tribunal England/ Wales (VTE/VTW) and Upper Tribunal (Lands Chamber) - UTLC and beyond.
• Undertake Peer Review and RV Assurance as required on complex, high risk or high profile valuations.
• Develop and maintain strong relationships with clients, stakeholders and professional partners including Ministerial level where necessary.
• Liaising with Strategy & Policy and Communication teams on politically sensitive issues, media interest and in respect of large RV changes.
• Supporting the National Valuation Unit management team in the delivery of the Unit’s and the Business Stream’s objectives.
• Identify emerging risks, issues and opportunities, making recommendations to support effective outcomes.
• Support capability development through coaching, mentoring and knowledge sharing.
• Contribute to continuous improvement activities, promoting consistency, innovation and professional excellence.
• Maintain awareness of legislative, professional, economic and policy developments affecting valuation practice.

Person specification

We are looking for an experienced Chartered Valuation Surveyor with strong technical credibility, excellent communication skills and a proven ability to lead others. You will be comfortable working with complex issues, influencing stakeholders and delivering high-quality outcomes while supporting the development of colleagues and maintaining professional standards. 

Essential Requirements

• MRICS/FRICS or IRRV(hons), qualified in the valuation or real estate pathways.
• In depth technical Rating knowledge of the contractor’s basis and/or receipts and expenditure basis of rating valuation, the current issues with these methods and the classes of property that deploy it’s use with the ability to interpret and apply legislation and case law, particularly relevant legislative and common law frameworks.
• Excellent verbal and written communication skills with the ability to produce clear, concise and well-reasoned reports, and to present complex technical information confidently to a range of audiences, including in Tribunal settings.
• Strong analytical and judgment skills in interpreting a range of evidence to provide relevant advice and reach sound conclusions.
• Strong stakeholder management and influencing skills with the ability to build trusted relationships, negotiate effectively and achieve mutually acceptable outcomes with a diverse range of customers and stakeholders.
• Demonstrable leadership skills with the ability to motivate, develop and support others to achieve organisational objectives.
• Understanding of the commercial, economic and policy environment to inform decision making.

Licences

A full UK Driving Licence is essential to this role.
This role requires regular travel to inspect specialist sites Surveyors are also required to transport PPE and surveying equipment to and from sites. A full UK driving licence is considered necessary for this role. However, if you are disabled within the meaning of the Equality Act 2010 and do not hold a full driving licence, please contact the vacancy holder before you start /submit your application. We will discuss your circumstances with you and consider whether any reasonable adjustments or alternative arrangements can be made to enable you to undertake the role.

Qualifications

Full RICS Professional membership (MRICS or FRICS) or IRRV

Memberships

Full RICS Professional membership (MRICS or FRICS) or IRRV

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• You will be asked 2 technical questions at interview to assess your professional knowledge and experience of complex valuation surveying work.

Benefits

Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. 

We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. 
• Family friendly policies. 
• Personal support. 
• Coaching and development. 

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

For further information and to apply, please visit our website.