Corporate Debt Recovery Court Officer
Closing Date 31st of October 2021

Epping Forest District Council
Job id 4162 Salary £30,146 - £32,983 Grade F
East
Hours
Leave
Closing Date 31st of October 2021

Corporate Debt Recovery Court Officer

Job description

We are seeking to recruit an enthusiastic candidate who shares our organisations values and behaviours to join our busy Revenues and Benefits Service and be part of our Corporate Debt Recovery Team on a full-time basis.

As the Corporate Debt Court Officer, you will report to the Debt Recovery Team Manager and work very closely with our partners and other teams. The post holder must have detailed knowledge of the Collection and Enforcement process for Council Tax, Business Rates and Sundry Debtors including representing the Council at Magistrate and County Court hearings.

 

The successful candidate will need:

  • a high level of written and verbal skills
  • the ability to effectively negotiate and resolve complex customer queries
  • to deal with referrals and escalated queries from other staff
  • the ability to manage workloads of the wider Corporate Debt Recovery team
  • the confidence and skillset to investigate and respond to reports and concerns from members of the community and elected members ensuring effective case management
  • the ability and desire to meet the council flexible and agile working aspirations

 

The postholder will also be responsible for building strong relationships and to engage with internal departments and voluntary sector organisations, customers and elected members, using feedback to improve service delivery.

Package includes access to Local Government Pension Scheme, 28 days annual leave, Perkbox benefits, agile home/office working and professional development.

If you feel you have the necessary experience, skills and qualities it takes, then we would like to hear from you.

           To apply online please visit the council’s website www.eppingforestdc.gov.uk/jobs-and-careers/

Interviews will take place for shortlisted candidates week commencing 15th November


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