Business Rates Associate Director Valuer, Cheltenham / Birmingham
Closing Date 31st of January 2024

GL Hearn - part of the WSP Group
Job id 4566 Salary £60,000
West Midlands
Closing Date 31st of January 2024

We are WSP - Join us and make your career future ready!


In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move it’s vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2023 and beyond…

To find out more about our GL Hearn business click on the following link and discover what awaits you at WSP:


Your new role, what's involved?


  • Providing strategic rating advice to a host of major landlord clients.
  • Regular contact with clients to identify appeal opportunities and formulate appeal strategies for the current rating list.
  • Execute Check Challenge Appeal (CCA) for a variety property type and keep the client clearly informed as to the outcomes and options available.
  • Develop and maintain client relationships, including attendance at client meetings and calls.
  • Carry out site visits as required, as part of providing overall strategic business rates advice.
  • Meet all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager.


  • Join a successful and growing Landlord Team within GL Hearn Business Rates department.
  • The landlord team currently consists of 12 individuals working closely together to carry out the full rating services for the clients. We have staff based in the Cheltenham, Birmingham and London.
  • The team is growing in terms of clients, turnover and personnel and this opportunity comes with great prospects for career development.


We'd love to hear from you if you have:


  • RICS qualified and have a good understanding of the complexities of Business Rates System and able to discuss topical matters with the client.
  • Detailed knowledge of the valuation approach for bulk class properties to be able to execute Check Challenge Appeal (CCA) in a professional manner.
  • Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues.
  • Good interpersonal skills in dealings with clients and colleagues and able to present themselves well in meetings.
  • Excellent negotiating and reasoning skills when dealing with the Valuation Office Agency utilising knowledge valuation assumptions and case law to support their argument.
  • Understanding of the importance of accuracy, timeliness, and presentation in client reporting.
  • Sound financial and numeracy skills which demonstrate accuracy and financial priority.


What's in it for you?


  • Work-life balance?

WSP recognises that work is only one part of your life and making time for other things is important – whether that’s for your families, friends, or yourself.

Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.

  • Inclusivity & Diversity?

We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.

Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP’s Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.

  • Health & Wellbeing?

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.

  • Flex your time?

For improved work life balance, WSP offers the “WSP Hour” which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.

  • Your development?

We appreciate that development and training is important to you and that’s why we have a supportive environment that invests in your development, whether that’s chartership, training or mentoring.


Apply now and be the future of WSP!



Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Please note WSP reserves the right to close the vacancy before the advertised closing date.

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