Benefits & Welfare Officer - Permanent, Full-Time, 36.25 Hrs per week

Benefits & Welfare Officer - Permanent, Part-Time, 27.5 Hrs per week

Benefits & Welfare Officer - Fixed-Term (12 months), Full-Time, 36.25 Hrs per week x 2 posts.

The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town  centres and an enhanced local environment.

Basildon’s Revenues and Benefits are a nationally recognised award winning service. We are responsible for the billing and collection of Council Tax, Business Rates and Sundry Debtors, and we administer the Housing Benefit scheme and Local Council Tax Support and Reduction schemes.

The role of the Benefits and Welfare Officer is to administer all aspects of Housing Benefit and Local Council Tax Support assessment as well as Discretionary Payments and supporting the Welfare Teams, ensuring a high standard of quality and accuracy of work in accordance with law, regulations and guidelines.

We are looking for someone who has a good understanding of Benefits, ideally with experience of working in a Benefits section and to have knowledge of Welfare Benefits law and procedures. The successful candidate will be self-motivated and an effective team player, with excellent customer care and communication skills.

If you would like to be part of Basildon’s success, we look forward to receiving your application.

Please see attached the Job Description and Person Specification.

***Please attach your CV and Covering letter detailing how you meet each of the requirements of the Person Specification, including providing suitable examples to support each of the competencies.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

We are pleased to announce that we are Disability Confident certified Employer.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

www.basildon.gov.uk/jobs