Rate Account Manager
Colliers International
Job id 4227

London

Closing Date 1st of January 2024

---

 

PLEASE SEND C.V. to: Shayla.Cairns@colliers.com

TO DISCUSS FURTHER Tel: 0207 4871973

MAIN  DUTIES                         

 •      Manage, maintain & update the rate account portfolio of assigned client / clients

•       Responsible for maintaining the Colliers Rating System  for assigned client / clients

•       Checking, calculating, querying and authorising Rate, Council Tax, and Credit demands

•       Recording, allocating and ensuring refunds are received and banked in accordance with RICS regulations

•       Liaise with Billing Authorities/ Surveyors and Clients regarding lettings, assignments, surrenders, vacations, RV changes, splits or mergers and ensure the       database reflects these changes

  •      Dealing with Summons, Liability Orders and Enforecement Agents

•       To assist the Rate Account Team Manager with team responsibilities when requiredTo manage the clients service level agreements, expectations and provide an efficient and well- rounded service.

•  Work as a client contact, providing advice, support, reporting function and attending client meetings

•       To carry out any other reasonable management requests i.e. answering phones, assisting with opening / distributing the post and general office duties if required

•       To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene

 

PERSON SPECIFICATION

 

•      A professional and flexible approach to the work load

•      Good organisation and communication skills essential

•       Must be a team player with a positive and helpful attitude towards work colleagues

•      Must be able to work on own initiative

•      Eager to learn and develop skills

•      Competent in Microsoft programs

•       Previous experience of working in an Rating / Property office environment preferred

 

Salary negotiable depending on experience

Life Cover - 4 x basic salary

Pension - Company contribution to a defined contribution scheme

Private medical insurance -- Single Level C Hours - 9.00am to 5.30pm

Season Ticket Loan - After three months service*

Holiday - 22 days (plus Christmas Closure if any) increasing by a day per year after one year service to a total of 25 days*

Bonus Scheme - Discretionary